Reference Point Tech Support

Reference Point Software

Tech Support

Via Email
Via Video Tutorials
Visit our FAQ
Visit our News & Alerts page
Via Phone: 800-474-5058

Our hours are 9 am - 5 pm EST, 7 pm - 10 pm EST. We prefer email but please call anytime. If you get voicemail PLEASE leave a message. We can't call you back if you don't leave a message!

Free Demos

Download demo versions of our software

Downloads

Downloading your order immediately

There will be a download button on the last step of the order form.
If you don't have a download button (due to your mailing address not matching your credit card) then look in your email receipt. There will be a download link if you follow the order status url. Hint: search for your order on that page using your credit card number.

Downloading your order later

This download method is not available until orders are processed (usually the next day).
Use your email address and order number to download here.
If you don't know your order number then ask us what it is here.

Your technical support has been both timely and effective. That point alone sets you above so many other companies!Janet M. Lampi, RDH, EMT, MS, Ph.D.(ABD), Director, Presentation College Fairmont Campus Learner, Capella University

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Reference Point Software, LLC

PO Box 270
Glyndon, MD 21071-0270
Phone: 800-474-5058

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Reference Point Software, LLC is not associated with nor endorsed by the American Psychological Association (APA). The APA Style format was developed exclusively by the APA and is set forth in the Publication Manual of the American Psychological Association (APA Publication Manual). APA, APA STYLE and AMERICAN PSYCHOLOGICAL ASSOCIATION are registered trademarks of the American Psychological Association.

Reference Point Software, LLC is not sponsored by or affiliated the Modern Language Association.